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Warranty

LIMITED WARRANTY

THE VULCAN HOIST COMPANY LTD (Hereinafter reffered as Vulcan Hoist)

  • From the date of purchase, all Vulcan products are fully guaranteed for two (2) years against defects in materials and workmanship.
  • From the date of purchase, all Nova products are fully guaranteed for one (1) year against defects in materials and workmanship.
  1. Before any repair or alteration are started, Vulcan Hoist must give its written approval to apply any guarantee.

  2. No credit for defective parts will be issued; Vulcan Hoist will ship only replacement parts, subject to warranty inspection.

  3. Labour will be paid on a pre-set rate according to problem.

  4. For major problems: chain, transmission, steel casting or housing, hoist must be returned, prepaid, to Vulcan Hoist for inspection and repair. If hoist is repaired on guarantee, it will be returned prepaid.

  5. This warranty does not extend to any loss or damage due to failure or misuse, abuse, neglect, unauthorized modification, negligence or alteration, use beyond rated capacity or improper installation or maintenance.

  6. If, during the warranty period, the hoist does not operate properly, Vulcan Hoist, at its discretion, will repair or replace that portion of the hoist not conforming to the warranty.  Repairs and replacements are warranted for the remainder of the original warranty period.  Purchaser must write or call the dealer or Vulcan Hoist.

 

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Proud to be the only manufacturer of electric chain hoists, trolleys and winches in CanadaMade in Canada